With the news today of Steve Jobs’ resignation from Apple as CEO, this post revisits an inspirational address he gave to the graduating class of Stanford 2005.
1 300 560 277understanding your customers and shaping your products and services accordingly, are critical for effective marketing strategy. Understanding your customers also involves identifying those trends which are likely to impact their purchase behaviour in some way. Bernard Salt is an Australian demographer who has been identifying trends for more than twenty years.